Terms & Conditions

The following is the terms and conditions that you should know when you book the tours.

We encourage you to read clearly the terms and conditions below before registering.

By proceeding and make reservation and payment of the deposit, then you are deemed to have understood and accepted the conditions below.

  1. PAYMENT

A deposit 50 % upon confirmed the reservation and the rest payment will be collected in Flores 6 days before departure date.

All US  Dollars will be converted in to local currency ( IDR ) the exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.

  1. CANCELLATION

If you want to cancel your Trip, kindly send us  notification letter. Cancellation Fees details:

  • No cancellation fee if no flight or hotel voucher not being issued only administration fee USD 35
  • 50% cancellation fee if flight or voucher being issued
  • 100% cancellation fee is applied within two (2) weeks prior, seven (7) days prior to departure or NO SHOW
  1. REFUND

No Refund For Unused Service

  1. TRAVEL INSURANCE

If there is any injury and certain risk in your trip, Komodo One Click does not responsible of this matter, we are suggest you to take your own insurance during your travel date.

  1. LIABILITY

Komodo One Click will try our best to serve your arrangements and make your trip become satisfied. We will try to find out all the best alternatives to suit your tour possible, however we are not accept any liability natural disaster, injury, damage, loss, delay or reschedule from airlines, negligence, unpredictable weather, additional expenses (excess baggage, etc), and irregularities beyond our control.

  1. CONTACT US

Our customer service (official service) is available for you from 08:00 AM – 10:00 PM (GMT).

Any request please kindly to send us an email to meet your requairment for your holidays to Komodo National Park and Flores Island in Indonesia.

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Dear Travelers, warmest greetings from Komodo Island.

Thank you for visiting our website. You are allowed to reach us here for tour information, price, and other quiries.

We are available 24/7 for fast response! Just hit the Open Chat below.

You can contact us also through below contact information:

Email: komodooneclick@gmail.com
Instagram: atkomodo_trip

Thank you

Best Regards,

Arie Putra
Booking Manager